Policies

Terms of service

By accessing pep4less.shop (the "site") or placing an order, you agree to these terms. If you do not agree, do not use the site.

Research use only

All products sold by pep4less are supplied strictly for in-vitro laboratory and research use. They are not drugs, foods, cosmetics, or dietary supplements, have not been evaluated or approved by the FDA, and are not intended for human or animal consumption, ingestion, injection, or any therapeutic, diagnostic, or cosmetic use. Nothing on the site is a claim of safety or efficacy in humans or animals.

Eligibility and certification

You must be 21 years or older and a qualified researcher able to safely handle research materials. By entering the site and by completing checkout, you affirmatively certify that the products are for laboratory research only, not for human or animal consumption, and that you are 21 or older. This certification is recorded with each order.

Prohibited uses

• You will not use, administer, or allow the products to be used in or on humans or animals.
• You will not resell, transfer, or redistribute the products for human or animal consumption, or to any party you know or suspect intends such use.
• You will not relabel, repackage, or misrepresent the products as approved drugs, supplements, or consumer goods.
• You are solely responsible for compliance with all laws and regulations applicable to your purchase, possession, handling, and use of the products in your jurisdiction.

Shipping destinations and export

We ship within the United States. We do not ship to jurisdictions where these products are restricted or prohibited, and we may decline or cancel any order. You are responsible for confirming that import and use are lawful at your destination. Do not export the products in violation of applicable export-control or customs laws.

Pricing, claims, and availability

Prices are shown per single vial and may change at any time. Purity and testing statements ("99%+ purity," "independently third-party tested," "COA on file") describe laboratory testing data for representative lots; a Certificate of Analysis is available on request. We may correct errors and change pricing, products, or availability at any time.

Disclaimer and limitation of liability

The products and site are provided "as is" without warranties of any kind to the fullest extent permitted by law. To the maximum extent permitted by law, pep4less is not liable for any indirect, incidental, or consequential damages, and total liability for any claim will not exceed the amount you paid for the order at issue. You agree to indemnify pep4less against claims arising from your misuse of the products or breach of these terms.

Contact

Questions about these terms: info@pep4less.shop.

Privacy policy

This policy explains what information pep4less collects and how it is used.

Information we collect

• Order information you provide when placing an order, such as your name, shipping address, email, chosen payment method, and the research-use certification recorded at checkout.
• Order contents (items, quantities, totals, and any discount or referral code used).
• Local browser storage. The site stores your cart, your research-use acknowledgment, and any applied promo or referral code in your browser's local storage so the site works as you shop. This stays on your device and is not, by itself, sent to us.

How orders are sent

When you place an order, the order summary is prepared as an email from you to info@pep4less.shop using your own email application. Order details (and a referral code, if any) may also be transmitted to our order-tracking system so we can fulfill the order and attribute referrals. Payment is arranged separately through the third-party app you select (for example Cash App, PayPal, or Venmo); those services handle your payment data under their own privacy policies, and we do not collect or store full payment credentials.

How we use information

• To process, fulfill, and ship your order and to communicate about it.
• To keep records, including the research-use certification, as required for compliance.
• To attribute referrals to the correct independent representative, where a referral code is used.

Sharing

We share information only as needed to fulfill orders (for example with shipping carriers) and as required by law. We do not sell your personal information.

Your choices

You can clear the site's local storage at any time through your browser settings. To request access to or deletion of order information we hold, email info@pep4less.shop.

Refunds & returns

For safety and integrity reasons, research materials cannot be accepted back into inventory once shipped. All sales are final except as described below.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery at info@pep4less.shop with your order details and photos. We will arrange a replacement or refund for the affected items at our discretion.

Non-delivery

If tracking shows your order was not delivered, contact us so we can investigate with the carrier and make it right.

Cancellations

Orders can be cancelled before they ship. Once an order has shipped it cannot be cancelled, though the above protections still apply.

Shipping

Rates and dispatch

• Flat $10 shipping per order within the United States.
• In-stock items typically dispatch within about 48 hours of confirmed payment.
• Items that are out of stock may take up to two weeks to dispatch; we will let you know if there is a delay.

Handling

Orders are packed discreetly and appropriately for research materials. Tracking is provided once your order ships.

Destinations

We ship within the United States only and do not ship to jurisdictions where these products are restricted. You are responsible for confirming that receipt and use are lawful at your address. Title and risk of loss pass to you on delivery to the carrier.

Questions

Shipping questions: info@pep4less.shop or text (702) 483-7846.